Our Mission and Pledge to our Customers
Empire 1 Home Improvements,Inc's, number one priority is 100% customer satisfaction.
Our goal is to respond to every question and inquiry right away! We pride on our customer service to ensure a smooth project all the way through.
We provide satisfaction by offering great quality craftsmanship to the highest level and efficiently managing every job.
We are accredited by the local manufacturers to offer superior warranties to our customers.
Empire 1 Home Improvements, Inc. has earned the service industry’s coveted Angie’s List Super Service Award for 2016 and 2017, Home Advisor's Elite Service Award and a “A+” rating from the Better Business Bureau.
Service Guarantee– Our job is never completed until our customers are 100% satisfied with our service.
No Surprises - The price quoted is what you pay!
Every Empire 1 Home Improvements, Inc. proposal details a firm price. There are no hidden costs.
We clearly outline every anticipated expense.
We are more than happy to answer any questions about our proposal to help you understand what’s included, what’s not, and why.
While we strive to offer a fair bid for every job, it’s more important that our bid is also complete and accurate.
We believe in doing it right the first time, and that taking shortcuts is never the answer.
Empire 1 Home Improvements, Inc's only works with high quality materials and products, all of which are rated at or above local industry standards and are backed by our 10 year workmanship warranty as well as specific manufacturer’s limited warranties.