Testimonials might be the most important page here on our website. We’ve found that we can tell you how great we think we are and everything we can do. However, at the end of the day the people that might influence you the most are our previous customers. They’ll tell you the truth about their experience, what they think of us, and whether or not they recommend us. Luckily, we have had some really great clients who share our story and our work with their friends, family, and anyone they can tell. We’d be happy to hear from you if we’ve done work for you!
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We had a bad experience with another roofing company who really did a horrible job replacing the roof on the family room. Empire 1 came inspected the roof and gave us an estimate to replace the roof. The estimate was very reasonable detailed and there were no surprises. Everyone from Empire 1 was knowledgeable, kind, courteous, and helpful. The crew worked great together . The roof was done in less than a day. The work area was meticulously cleaned up. The House looks Fantastic!! Great experience. I highly recommend them Empire 1 without a doubt!! We will not hesitate to call them again if we need more work done on the house.
Thank you Everyone from Empire 1 for the great Job on our roof!!!
We have now contracted with Empire 1 for three projects, Skylights, Gutters, and a ceiling repair. The work is professionally done and clean up is thorough. But what separates them from the others is their willingness to make sure the work is done right. Their attention to detail is exemplary as they obviously take pride in what they do. And as others have mentioned, from the sales staff Jim, to the scheduler Andy, to the admin staff Amanda, to the hands-on workers, everyone has been a pleasure to work with. Thanks to all.
Excellent job resurfacing 16x20 rotting pressure treated deck with Composite decking by Empire1 Home Improvements! Complete rebuild of stairs that were falling down. Also beautiful job on the railings.
The whole process from quoting to completion done very quickly. The guys stayed right on the agreed schedule. Very happy with the work and skills involved.
I highly recommend Empire1 Home Improvements and will certainly consider them for future work.
Over the past three years we have contracted Clint Galvin/ Empire 1 on various occasions for large home improvement projects to include a new roof,, a complete exterior vinyl siding job and new window replacements On all of these projects the craftsmanship was perfect , the price was right with no surprises and the crews showed up when expected. What more could you ask for. Recently we encountered a problem with a landscaping/tree contractor where damage was sustained to our new vinyl siding. Within a matter of days, Clinton Galvin upon being made aware of the issue kept his promise and immediately had his crew preform the need repairs. Thank you Clint and Jonathan. You Guys are Great!!!
We needed our mostly flat roof stripped and given an entirely new outfit to stop rain from coming into a part of our home. We called around and Empire 1 said it could take care of it on a date certain which was more than 4 or 5 months every other company we called said. We agreed. The price was right and fair, based on what we were told by other companies. And, Empire 1 showed up on the day set, and did the work for two days ina row, including well into the dark night on the 2nd day using flashlights built into their hats so they could see what needed to be finished. And, then they sent their new dump truck and truck driver and trash picker upper who promptly and efficiently picked up the trash, made sure the ground was clean of any nails, etc. and off he went, leaving the house and ground looking like nothing had happened. Rating: Excellent service
Fantastic to work with. I had Empire1 replace my roof a few years ago and recently had a minor follow up issue that needed addressing. They sent a guy out the very next day to address my concerns. Very courteous, professional and skilled from beginning to end.
We needed to replace 3 Vellux skylights which were about 35 years and also needed a new roof. Upon researching companies on the web chose/called three. Empire 1 Home Improvements, Wilmington, MA made the best impression from the beginning. The owner Clinton Galvin, replied immediately, plus online reviews were excellent so we chose Empire One. Clinton set us up with Jim S, who met with us to discuss the details of the work and answer all our questions. He was friendly, extremely knowledgeable and helpful. The quote came fast, we paid a deposit, signed the quote and then Andy D. reached out to schedule the work. He was also responsible and easy to deal with. Everyone we dealt with responded promptly, something which is much appreciated and often lacking in many businesses. Ours was a 2-day job. Jim S. showed up the first day with boards to put under the dumpster—to us another indication of a company that cares and provides quality work. The foreman, Angel, arrived and then the 4-man crew. Angel and the crew were great. There was also Nick on the crew and he came right over when he noticed us coming outside to ask a few questions. All were polite and respectful and they all wore their masks when near us. The crew got down to business quickly and worked hard and steadily. There was no loud music, no loud talking—it all seemed like a well-oiled machine; efficient and organized. Angel had to enter the house to fine tune the placement of the 3 skylight and then carefully, taking his time, caulked inside as needed to fill in some gaps left by the removal of the old windows. He also re-leaded the chimney with care.
The roof and windows look great!
I also should mention, clean up was just as impressive. I’ve had roofs replaced in the past, finding nails and debris all over the yard. We found hardly anything. We tend to look for quality and as I always say, you get what you pay for. A neighbor had his roof shingled a while ago by another company and he was so concerned with getting a low price and guess what, he had problems with his roof and had to have it redone. All said, we found Empire 1 OUTSTANDING from start to finish and would highly recommend them to anyone wanting quality work at a reasonable price. We’d use Empire 1 again in a heartbeat.
Bob, P.E. (retired), Jane, Carolyn
Let me say that working with Owner, Clinton Galvin and company representative Jim Sullivan, Andy who sets up the projects, Amanda the office Manager and the entire team of installers, exceeded my expectations of any home improvement company that I have ever used. I would highly recommend Empire 1 Home Improvements, Inc. for their exceptional service and I will use them in the future. It was a pleasure to work with all of them..
We are so pleased with all of our renovations and the Empire1 crew's professionalism. Jim was wonderful, Angel and his team did an amazing job on our very interestingly shaped roof and our amazing new skylights. We had no idea what a difference the solar blinds would make in our daily lives, we enjoy them so much! Eric and Nick were especially detailed with our new windows and wall repair to remove the old wall a/c unit. You can't tell there was ever a hole through the wall! We are so glad that we put our trust in Empire1, we saved a long time for these updates and from my first email to ask for a quote through the quote process and the work itself all of our questions were answered and we can't say enough how highly we recommend your company!
Great company to work with. This was our second time working with them, and both times they did an outstanding job. The crew were very professional; answered all the questions we had and educated us with all the options. At the end of the project they completely cleaned up the work area. Really happy with our experience with Empire1. Highly recommended.
We recently hired Empire1 to tear down & rebuild a high deck & stairs. We couldn’t be happier with the job & fair quote. Empire came in much cheaper than the other quotes we received which made me skeptical, but now I know I made the right decision!!!! The crew was very hard working & respectful. They cleaned up every night before leaving. Andy was very responsive to all my questions and kept me in the loop on the schedule along the way. I highly recommend Empire1 for you home improvement projects.
From start to finish, lived up to the recommendation given to me by neighbor 100%. Someone came to my home promptly to give me an estimate. All questions answered by staff. Their team was on time, very professional and courteous.. Prep work done quickly and all work completed within a day. Clean up was complete. The owner of the company came by the next day to check work done. I would highly recommend this company to anyone who is looking for great work completed at a very fair price.
Great job by everyone at the company. Love my new skylights. Great company to work with. Keep up the good work.
The Empire 1 team was communicative from initial contact all the way through the project. They provided color patterns and even houses to visit to get a sense of what the roof color would look like. The staff is extremely friendly and ensured that we were satisfied with the work performed. They were efficient, organized, and left no debris behind . I highly recommend them for your roof replacement or other home improvement needs. Lastly I thank those on the crew for their service in protecting our country.
When we needed to replace two existing skylights, the search began for that reputable installer. While we found three company names as authorized installers, none proved to be more reliable, more thorough, and more professional than Empire 1. From the project manager, the installation crew, to the front office, everything was done as promised.
It was so refreshing to have such a positive experience with a contractor. Excellent workmanship, polite crew, all at a fair price, and no high pressure. Look no further.
Jim Sullivan was great and very supportive. He made sure that everything was done and we were completely satisfied with the installation of the windows. George's team installed the windows and they did an amazing job. Great job done by all. thank you
After a small snag , everything was 1st class. Thanks Jim and Andrew.
This is my second time working with Empire 1. The whole team is great form start to finish. The first time they did my residential property and it was a great experience. This time I had my 20,000 sf commercial property done with a rubber membrane roof.
Once again the pricing was the best around, the experience from start to finish was great and the job was done perfect. The team at Empire 1 received the absolute worst weather conditions possible and was still able to figure out how to get the job done on time, even in the middle of the holidays and before the winter made it impossible.
I would recommend Empire 1 to anybody and they are my go to
This company deserves an outstanding rating. My project was complex as I have a large house and wanted the main house and garage to have asphalt shingles and the mid-section and porch to be covered by metal. In addition, I needed 3 skylights replaced and wanted one new skylight, all tasks expertly performed by Empire 1. During my project, it was noted that some areas of the house needed painting and other areas had wood rot. Clinton worked around my painting project and his staff repaired the wood rot. Additionally they installed two very large chimney caps which Clinton measured ahead of time and picked up in his truck for me. Empire 1 completed all the work and did an excellent job, they are a pleasure to work with and go out of their way to be accommodating and helpful. I would definitely hire them again.
As an “advanced aged widow” not knowing where to turn I went on Angies list for help and subsequently called Empire. Not only did I get excellent, caring help with roofing and gutter replacements, I asked for and got suggestions for other work that I needed done. From start to finish I could not be happier and would not hesitate to recommend Empire!!